Why Work with CPS Horizon and DSI?
CPS Horizon and DSI have worked with Hanleigh's product design team, which included marketing, underwriting, claims, and legal, to design this product. We understand its intricacies (since we helped build it) and how to coordinate it with divorce decrees.
If there is an issue at the time of claim, assuming the claim is legitimate and payable under the terms of the policy, our experience has been the issues are generally caused by breakdowns in communication. DSI has been very successful facilitating accurate communication between the client and claims department, if there are issues at the time of claim. We worked with Hanleigh's claims people while developing this product, we have a very good relationship with them and can call them at any time.
We have over 20,000 people insured with Individual Disability Insurance policies and contact them annually to update their coverage. So, we have well established follow up systems to contact each policy holder when it is time to renew their coverage for another 5 year term.
Developed is a proprietary proposal system to illustrate the monthly payout each year the policy is inforce so the Payor, Recipient, and their attorneys can review the policy payout and confirm it is properly coordinated with the divorce decree.